Privacy Policy
Last updated: 30 April 2026
PlushMyDrive is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights over it.
1. Information We Collect
›Account information: Name, email address, phone number when you create an account or sign in with Google.
›Order information: Shipping address, items purchased, payment confirmation details.
›Payment information: Payments are processed by Razorpay. We do not store your card number, CVV, or UPI PIN. We only receive a payment confirmation token.
›Usage data: Pages visited, browser type, device type, and IP address for analytics and security purposes.
›Communication data: Messages you send us via WhatsApp or email.
2. How We Use Your Information
›To process and fulfil your orders.
›To send order confirmation, dispatch, and delivery notifications via email and WhatsApp.
›To coordinate installation appointments with certified applicators in your city.
›To respond to your support queries.
›To improve our platform, detect fraud, and ensure security.
›To send occasional product updates or offers (you may opt out anytime).
3. Data Sharing
›Suppliers: Your shipping address and phone number are shared with our authorised suppliers solely for order fulfilment.
›Courier partners: Your name, address, and phone are shared with courier companies for delivery.
›Payment gateway: Razorpay processes payments. Their privacy policy applies to payment data.
›No sale of data: We never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Storage & Security
›Your data is stored on secure servers hosted in India (Supabase / PostgreSQL).
›We use industry-standard encryption (HTTPS/TLS) for all data in transit.
›Access to your data is restricted to authorised PlushMyDrive personnel only.
›We retain your order data for 7 years as required by Indian tax law (GST compliance).
5. Cookies
›We use essential cookies for authentication (keeping you logged in) and cart persistence.
›We use analytics cookies to understand how visitors use our site.
›You can disable cookies in your browser settings, though some features may not function correctly.
6. Your Rights
›Access: Request a copy of the personal data we hold about you.
›Correction: Ask us to correct inaccurate data.
›Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
›Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us at info@plushmydrive.com.
7. Children's Privacy
Our platform is not directed at children under 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised date. Continued use of the platform constitutes acceptance.
9. Contact
For privacy-related queries, contact us at info@plushmydrive.com or WhatsApp +91 98109 44391.